Career Opportunities

Client Manager - California

Client Manager - California

Client Manager


LOCATION

California, USA

DESCRIPTION

We have an exciting opportunity for a Client Manager supporting the California region (Camarillo/Pasadena). We are rapidly growing in this area and are excited about the potential in this region. The Client Manager will be accountable for oversight and delivery of a recently-awarded project as well as developing new business in the Southern California area through technical expertise, industry knowledge, and client relationships. Responsibilities include business development, client relationship maintenance, financial accountability, project execution, and safety; ultimately generating revenue and providing exceptional client experiences through the completion of Power & Automation projects.

ACCOUNTABILITIES

Sales/Business Development

  • Develop a strategy to  increase brand awareness and prospects for potential new clients
  • Build and maintain relationships with clients to develop new work and drive repeat business
  • Cold call as appropriate within geographic area to ensure a robust pipeline of leads and opportunities
  • Meet potential clients by growing, maintaining, and leveraging the network
  • Present new services and enhance existing relationships
  • Identify and meet with decision makers and learn needs and current vendors
  • Follow up on leads and turn them into profitable opportunities
  • Maintain the CRM activities, opportunities and forecasting
  • Participate in trade shows, events and networking functions to build and maintain client relationships and business
  • Travel throughout assigned territory to call on regular and prospective clients
  • Develop and improve processes and procedures to continually improve sales capabilities
  • Prepare and review proposals for projects with the intent to obtain new and repeat client business

Coordination of Project Management

  • Oversee all aspects of the projects
  • Plan resources effectively and work collaboratively with other regions to share resources
  • Ensure proper, complete preparation and execution of scheduled work
  • Preparation of status and progress reports
  • Ensure safe work process is executed with each job and a culture of safety is fostered
  • Ensure completion of reports and follow up with clients to ensure satisfaction and completeness of work
  • Ensure accurate and timely project invoicing
  • Ultimate responsibility for client service delivery on all projects

Processes & Systems

  • Analyze Magna IV Engineering’s business model to determine the most effective means to coordinate Engineering and Technical Field Services work; for the purpose of ensuring that we are offering the most comprehensive solution to our clients
  • Drive and participate in the improvement of processes
  • Build relationships and work collaboratively with Operational and Central Services teams (as a partnership) to assist in implementing and executing all Magna practices and processes

Business Objectives

  • Work collaboratively with Senior Leadership to set objectives aligned with Magna’s overall operating plan, goals for growth in expertise, services and volume
  • Meet and exceeds company objectives and goals
  • Work with Senior Leadership to determine yearly budget requirements and meet budget objectives
  • Work with Senior Leadership to measure department performance as it relates to key metrics such as client maintenance activities, proposal generation, revenue, labor utilization and project margins

People Leadership

  • Lead a team of Technicians/Engineers in the area
  • Recruit (with HR) and directly lead new Engineering and Field Service team members
  • Provide coaching and development to team members to be a source of talent for Magna IV
  • Effectively provide performance management, recognition, compensation reviews, and performance reviews

SUCCESS MEASUREMENTS

Success measurements will be established in regards to:

  • Revenue
  • Gross Profit Margin
  • Developing new business
  • Proposal Generation, Billing Efficiency & Utilization
  • Safety

QUALIFICATIONS

  • Electrical Engineering Degree complemented by 10+ years of proven experience in Sales, Leadership and Project Management in a complex technical sales environment
  • Technical background in Electrical Engineering and/or Technical Field Services
  • Masters of Business Administration would be an asset
  • Professional Engineer designation
  • Entrepreneurial spirit with a drive for results
  • Exceptional relationship building and communication skills
  • Proven track record for success in establishing and growing a client base
  • A positive ‘can do’ attitude, energetic, passionate and reliable
  • Highly self-motivated and resilient with a desire to succeed and build market share
  • Broad knowledge in commercial, industrial and utility environments
  • Proficient computer experience in Microsoft Windows and Microsoft Office applications
  • Strong negotiations skills coupled with high business acumen
  • Experience in dealing effectively and quickly with change in a fast-paced and dynamic business environment
  • Observant, accountable, co-operative and attentive to productivity and corporate profitability
  • Strong analytical and problems solving skills
  • Ability to travel to manage and grow the sales territory

 

All interested applicants are invited to apply directly to humanresources@magnaiv.com.

We thank all interested applicants; however, only qualified candidates will be contacted.

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Tags

Client Manager

Categories

USA

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    We thank all interested applicants; however, only qualified candidates will be contacted.

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    Magna IV Engineering